We take our commitment to the privacy of our clients very seriously and only use your personal information to deliver services that you have requested directly from us and to meet our legal obligations during the delivery of these services.
Our contact details
Mitchells Corporate Agents, 91-97 Saltergate, Chesterfield, S40 1LA
Phone: 01246 903053
E-mail: enquiries@mitchellscorporateagents.co.uk
The type of information we collect
We information we collect from you will depend on the type of service you have engaged us to deliver. This might include your name, email address, telephone number but may also extend to information about your business or organisation, depending on the services we are delivering for you.
How we get the personal information and why we have it
The information we process is provided to us directly by you when you engage with us to deliver our services or when you use our website to get in touch with us about our services. Only the relevant members of our team will have access to your information.
Any information you share with is us is securely stored in line with legal and regulatory requirements.
We may use the information that you have given us to;
- contact you by email, telephone or post
- verify your identity, in circumstances this is required
- understand more about your needs
- maintain our records in accordance with our legal and regulatory obligations
- process transactions
- prevent or detect crime, fraud or corruption.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You can remove your consent at any time. You can do this by contacting us using the details above.
- We have a contractual obligation.
- We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
- We have a legitimate interest.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the contact details above if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@mitchellscorporateagents.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk